![]() ![]() These are located in the Zoom app, under your You can also set your status to Away or Do Not Disturb to temporarily route calls In Phone > Settings, you can set your work hours so that calls after your regular hours go to voicemail. Q: Can I turn off notifications of incoming calls?Ī: Yes. Q: What if I only have an internal extension and need to call a department on campus,Ī: If the department is assigned a number in Zoom Phone, it will include an internalĮxtension and you will be able to call that number. How do I make long-distance calls?Ī: For all US and Canada phone calls, dial the 10-digit number. SeeĬaller ID for more and ways to change or suppress it. In Caller ID depends upon the phone service used by the person you are calling. Q: How does Caller ID work, and can I suppress it?Ī: Calls made external to the University will show SDSU, although your appearance Place your call on hold and pick it up on Q: If I’m in a Zoom Phone call, can I change between being on a handset telephone,Ī: Yes, this is called call flipping. See Zoom’s Elevating or Inviting a Phone Call to a Zoom Meeting. Just click the video camera icon (Meet) on the bottom row of in-call controlīuttons. Q: If I’m in a Zoom Phone call, can I switch to a Zoom Meeting?Ī: Yes. Q: Can I transfer Zoom Phone calls to another number?Ī: Yes, using the Zoom app you can do warm transfers, blind transfers, and transfers Q: Do handset telephones have the same functionality as the softphone applicationĪ: Full functionality is provided with the softphone application many features are Under Speaker, check the box “Use separate audio device to play ringtone In the Zoom app, click your profile picture then click Settings. Q: Can I get Zoom to ring on multiple speakers (i.e., headset and external speakers)?Ī: Yes. You can preview all the various ringtones and Click the Audio tab.Ĭlick the Ringtones drop-down menu. In the Zoomĭesktop app, click your profile picture then click Settings. ![]() Zoom Phoneĭoes not have forwarding of your work phone to a phone outside the University.Ī: The Zoom app comes pre-loaded with several built-in ringtone options. Q: Can I forward my Zoom Phone number to another number?Ī: You can delegate your phone number to another University phone number. Q: Can I delegate my Zoom Phone number to someone else? Zoom Phone includes voicemail service, including email and transcription of Q: Are there costs for activating new lines of service?Ī: Cost will be established after the Pilot is complete.Ī: No.
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